Personal Data Administrator
We are the company DAREA, s.r.o., with its registered office in Brodská 1, 841 04 Bratislava, Company Identification Number 35880279, and we are the administrator of your personal data.
What personal data do we process?
Personal information you provide to us
We process personal data that you provide to us.
Personal information we collect other than directly from you
As part of joint marketing campaigns, we may also process your personal data for the purposes of marketing campaigns, or for the purposes of proper performance of the contract, and we may combine them.
In the event that your personal data is sold to another entity, we will inform you in advance, including the person to whom we sell personal data. Also, if someone sells your personal information to us, they must also inform you in advance.
Personal information of third parties that you provide to us
If you provide us with the personal data of third parties, it is your responsibility to inform the person concerned and to obtain their consent to these terms and conditions of personal data protection.
Personal data that we process automatically
When you visit our website, we may collect certain information about you, such as IP address, date and time of access to our website, information about your internet browser, operating system or language settings. We may also process information about your behavior on our website, ie. e.g. what links you visit on our website and which goods are displayed to you. However, due to your maximum privacy, the information about your behavior on the website is anonymized, and therefore we cannot even assign it to a specific user, ie. to a specific person.
If you access our website from a mobile phone or similar device, we may also process information about your mobile device (data about your mobile phone, any records of application failure, etc.).
We also process cookies automatically.
More about cookies
Versions for mobile phones and mobile applications
If you access our website from a phone, tablet or similar device, we optimize it for these devices. In this case, we process your personal data in a similar way as in the case of access from a computer.
Why we collect and process your personal data
We process your personal data for the following reasons:
Purchase of goods and services: first of all, we process your personal data in order to properly process and deliver your order. If any problems arise, thanks to your personal data, we know who we can contact.
Customer care: if you contact us with a question / problem, we must process your data to answer / solve it. In some cases, personal data may also be transferred to a third party (eg a goods carrier).
User account: thanks to the personal data you provide us in your user profile, you will have access to a number of useful functions (eg if you provide your phone number, we can easily inform you when the order will be delivered to you). You can change the information you enter at any time, with the exception of the e-mail address used to access your user account.
Email marketing: We send you e-mail business notifications with your consent. You can easily unsubscribe from receiving business notifications by adjusting the settings of your user profile or using our contact form or by calling our infoline available on tel. numbers +421 949 664 971. If you create multiple user profiles with the same contact information (e.g. you have multiple accounts for different email addresses, but the phone number will be the same on all accounts), it is not possible for technical reasons to unsubscribe from business messages for all user profiles based on automated processes. In this case, in order to unsubscribe from business messages for all user profiles, it is necessary for you to contact us by phone or via the contact form.
Telemarketing: we make marketing calls in order to offer our goods and services and the related marketing communication. Legal title for processing your phone. The number is either your consent or at least our legitimate interest in conventional direct marketing. You can object to this processing.
Improving our services: through the history of your orders and behavior on the web, we can offer more relevant offers of other goods, e.g. accessories for purchased products. In certain places, we display products that are directly for you and meet your needs and interests. To optimize the elements on the web, we can also use tools for testing various variants (so-called A / B testing), Google Analytics, Facebook Analytics, etc.
Customer reviews of goods and services: after you buy goods or services from us, you may be asked to rate them.